When I began my review of Openwatches.com I could tell that something wasn't quite right at this site, but despite their badly written text and stolen photos I decided I'd give this site a chance. What was I thinking?! When my watch eventually arrived the lens was smashed! You would think they would be eager to correct their mistake, but I'm still fighting them to let me return the watch.
Quality: Are These Watches Any Good?
Even if the lens hadn't been smashed upon arrival (take a look at the picture), this replica Tag Heuer Grand Carrera is totally unacceptable. Not only is it way too light, the leather strap feels more like cheap plastic.
The Site: Usability and Design
One word: yuck! If you're ever designing a website, avoid orange color schemes. The banner at the top of the page advertises watches “not seen on air” and “featured online only”. Where else would you feature replica watches? On TV? This doesn't make any sense at all. The more text you read on this site, the less confidence you have in them. Also, the watermarks on all the photos say “cool-watches.com.”
Shipping: Is It Fast and Reliable?
They say your watch will arrive in 10-20 business days, which is a very long estimate – but apparently not long enough! I ordered one of their Tag Heuer replica watches, a Grand Carrera for $82, and I waited nearly two months to get it. I never got a tracking number either.
Service: Is Their Staff Any Good?
These guys take forever to write you back, and when they do it isn't much help. In fact, it's almost impossible to decipher their broken English.
Return Policy: Is It Reasonable?
According to the staff at this site “ it is not possible for knowing who is of fault, so regrets that we will not accept return .” Can you believe that? Of course I should have noticed that they don't have any official return policy.
The Bottom Line
I think you get the idea from reading this review of Openwatches.com – don't buy Tag Heuer replica watches (or anything else) from this site!
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